Terms of Service
Effective Date: January 06, 2025
Welcome to Propamp.ai! These Terms of Service ("Terms") govern your access to and use of our platform, services, and website located at propamp.ai ("Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
1. Acceptance of Terms
By accessing or using the Service, you affirm that you:
- Are at least 18 years old or the age of majority in your jurisdiction.
- Have read, understood, and agree to these Terms.
- Have the authority to bind your company, if using the Service on behalf of an organization.
2. Description of Services
Propamp.ai provides cloud-based software solutions for e-commerce sellers, including but not limited to:
- Real-time inventory management
- Financial analytics and reporting
- Advertising optimization tools
- Procurement planning and logistics tracking
We reserve the right to update, modify, or discontinue any part of the Service at any time without notice.
3. User Accounts
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Keep your account credentials secure and confidential
- Notify us immediately of any unauthorized access to your account
You are responsible for all activities that occur under your account.
4. Subscription and Payments
4.1 Subscription Plans
Access to the Service requires a paid subscription. Details of available plans are provided on our website.
4.2 Billing
- Subscriptions are billed on a monthly or annual basis, depending on your chosen plan
- You authorize us to charge your payment method for all fees associated with your subscription
4.3 Refunds
All payments are non-refundable except as required by law or explicitly stated in a refund policy.
4.4 Price Changes
We may change subscription fees at any time. Price changes will be effective at the start of the next billing cycle. You will be notified of any changes in advance.
5. Use of the Service
5.1 License
We grant you a limited, non-exclusive, non-transferable license to access and use the Service for lawful purposes consistent with these Terms.
5.2 Restrictions
You agree not to:
- Reverse-engineer, decompile, or otherwise attempt to extract the source code of the Service
- Use the Service for unlawful purposes
- Share your login credentials with others
6. Intellectual Property
All content, trademarks, and software associated with the Service are owned by Propamp.ai or our licensors. You may not use our intellectual property without prior written permission.
7. Data and Privacy
7.1 Data Collection
We collect and process data as outlined in our Privacy Policy.
7.2 Data Ownership
You retain ownership of the data you upload to the Service. By using the Service, you grant us a license to process this data for the purposes of providing and improving the Service.
7.3 Data Security
We implement reasonable measures to secure your data but cannot guarantee absolute security. You are responsible for maintaining backups of your data.
8. Service Availability
While we strive to ensure the Service is available 24/7, we do not guarantee uninterrupted access. Maintenance, updates, or technical issues may result in temporary unavailability.
9. Termination
9.1 Termination by You
You may cancel your subscription at any time via your account settings. Upon cancellation, access to the Service will terminate at the end of the current billing period.
9.2 Termination by Us
We reserve the right to suspend or terminate your account if you violate these Terms. In such cases, no refund will be provided.
10. Disclaimer of Warranties
The Service is provided "as is" without warranties of any kind, whether express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the fullest extent permitted by law, Propamp.ai and its affiliates will not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or data
Our total liability for any claims arising from the Service is limited to the fees paid by you in the 12 months preceding the claim.
12. Indemnification
You agree to indemnify and hold harmless Propamp.ai, its affiliates, and employees from any claims, damages, or expenses arising out of your use of the Service, violation of these Terms, or infringement of third-party rights.
13. Changes to Terms
We may update these Terms from time to time. Changes will be effective immediately upon posting. Continued use of the Service constitutes acceptance of the revised Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved exclusively in the courts of the United Kingdom.
15. Contact Information
For questions about these Terms, please contact us at:
Propamp.ai Support
Email: support@propamp.ai